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Privacy Policy
FederalWayWireless is committed to protecting your privacy. Please read this
privacy policy statement carefully so that you understand what kind of
information we may gather about you, how we may use that information, whether
we may disclose it to anyone, and the choices you have regarding our use of the
information and your ability to correct the information. We will not trade,
sell, or disclose to any third party any form of personally identifiable
information without your consent, including information derived from
registration, subscription, and use of the FederalWayWireless service, except
as stated below. This policy applies only to FederalWayWireless, and not to
other companies’ or organizations’ Web sites to which we link.
The Information We Collect
The information FederalWayWireless gathers generally falls into three
categories: (1) personal, business, and demographic information you supply that
we use primarily for evaluating applicants and conducting market research; (2)
information you supply when you register or initiate transactions; and (3)
tracking information gathered as you navigate online. Some of this information
identifies a particular person, but much of it does not. Third-party providers,
whose sites are featured on and accessed via our site, may gather information
as well.
When you interact with FederalWayWireless, when applying for Service, for
example, we may request some or all of the following information:
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Contact information (e.g., name, address, telephone number, and e-mail
address)
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Credit card, debit card or check card and FederalWayWireless account number
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Driver's license
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Company name (for corporate accounts)
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Household characteristics (e.g., number of children and number of Internet
users)
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Technology employed (e.g., type of Internet access and specifications for
your computer)
Why We Collect This Information
We need this information to process your application or service order and to
conduct market research. If we have trouble processing your application or
order, we use the contact information you provide to get in touch with you. We
also use your contact information to provide you with FederalWayWireless
updates or to assist you with your wireless broadband service and to inform you
of new products or services that may be of interest to you.
Use of Cookies
To help make our website more responsive to your needs, we use a standard
feature of browser software nicknamed “cookies.” We use cookies to help us
tailor our website to your needs, to deliver a better, more personalized
service, and to remember certain choices you’ve made so you don’t have to
re-enter them. A cookie is a text file that is placed on your hard disk by a
web page server. Cookies cannot be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to you, and can only be read by a
web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. For example, if you personalize FederalWayWireless pages, or
register with FederalWayWireless sites or services, a cookie helps
FederalWayWireless recall your specific information on subsequent visits. This
simplifies the process of recording your personal information, such as billing
addresses, preferred email address, and so on. When you return to
FederalWayWireless, the information you previously provided can be retrieved,
so you can easily use the FederalWayWireless features that you customized.
We use two kinds of cookies: (i) temporary or “session”-based cookies that
contain certain information about a user’s or visitor’s use of our website at a
particular time and (ii) “persistent” cookies that contain certain
account-related information about a registered user’s use of our website.
Session-based cookies are automatically disabled or deleted when a user of or
visitor to our website closes his or her browser software at the end of
session. Persistent cookies remain stored on a registered user’s computer
system until he or she disables or deletes them. Of course, if you set your
browser not to accept cookies or you delete them, you may not be able to take
advantage of the personalized features enjoyed by other visitors to and users
of our website.
Information Collected by Third Parties
Of course, our site includes links to other web sites, and provides access to
products and services offered by third parties, whose privacy policies we don't
control. When you access another web site or purchase products or services or
conduct other transactions through a Web site linked to our web site, use of
any information you provide is governed by the privacy policy of the operator
of the site you're visiting or the provider of such products or services. The
provider's privacy practices may differ from ours. Please be aware that these
third-party sites may also use their own cookies, web beacons or third-party
software or “spyware”, for which we are not responsible.
Disclosure of Information
We consider the personal information contained in our business records to be
confidential. FederalWayWireless will not read, listen to or disclose to any
third parties private e-mail, conversations, or other communications, except as
described here, that are transmitted using our services. We may sometimes
disclose information about you to our business partners or to others who work
for us. We may access and/or disclose your personal information if required to
do so by law or in the good faith belief that such action is necessary to: (a)
conform to the edicts of the law or comply with legal process served on
FederalWayWireless; (b) protect and defend the rights or property of
FederalWayWireless including, without limitation the security and integrity of
our network; or (c) act under exigent circumstances to protect the personal
safety of users of our services or members of the public.
As our business grows, we may buy or sell various assets. In the unlikely
event that FederalWayWireless, one of its business units, or substantially all
of its assets are acquired by another company, information about our visitors
would be among the transferred assets.
Security
FederalWayWireless is committed to protecting the security of your personal
information. We use a variety of security technologies and procedures to help
protect your personal information from unauthorized access, use or disclosure.
For example, we store the personal information you provide on computer systems
with limited access, which are located in controlled facilities. When we
transmit highly confidential information (such as a credit card number) over
the Internet, we protect it through the use of encryption, such as the Secure
Socket Layer (SSL) protocol. As effective as modern security practices are, no
physical or electronic security system is impenetrable. We cannot guarantee the
complete security of our database, nor can we guarantee that information you
supply won't be intercepted while being transmitted to us over the Internet. We
have implemented strict internal guidelines to ensure that your privacy is
safeguarded at every level of our organization. FederalWayWireless will
continue to revise policies and implement additional security features as new
technologies become available.
FederalWayWireless and Kids
FederalWayWireless takes care to protect the safety and privacy of young
people using our services, and encourages you to participate in your child's
experience in cyberspace. We do not sell products or services to kids. Also, we
do not knowingly collect personally identifiable information from children and
teenagers under the age of 18 and FederalWayWireless does not wish to collect
any such information.
Parents, please note that if you grant consent for your child to use our
services, your child will be able to communicate with other users of all ages.
Before providing consent, please be aware that your child will be able to
disclose personal information (e.g. name, address, e-mail, phone numbers) on
his or her own. We encourage you to talk with your children about communicating
with strangers and disclosing personal information online. You can obtain
additional information about safe surfing through the
Federal Trade Commission web site.
Federal law requires website operators who collect personal information from
children under the age of thirteen to first get parental consent.
FederalWayWireless will not knowingly link to any third party web site that
solicits or collects personally identifiable information from minors.
FederalWayWireless Spam Policy
FederalWayWireless will deal with Spam complaints seriously and will close
spammer’s customer accounts. We may use customer information to investigate and
prevent potentially unlawful activity that threatens the service or network
integrity or otherwise violates the service agreement.
What Is Spam?
Spam is email that is sent against the wishes of the recipient. There are two
kinds. The first kind of spam concerns individuals who email people that they
don't know personally. The second type of spam is sent by organizations to
individuals who have not expressed a desire to receive such communications.
Both kinds of spam are inappropriate.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact
FederalWayWireless.
European Union Data Considerations
Personal information collected on this site may be stored and processed in the
United States or any other country in which FederalWayWireless or its
affiliates, subsidiaries or agents maintain facilities, and by using this site,
you consent to any such transfer of information outside of your country.
FederalWayWireless abides by the safe harbor framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of data
from the European Union.
Privacy Policy Changes
If we decide to change our privacy policy, we will post those changes here so
that you will always know what information we gather, how we might use that
information and whether we will disclose it to anyone. By continuing to use
FederalWayWireless after we post any changes, you accept and agree to this
privacy statement, as modified. Of course, our use of information gathered
while the current privacy statement is in effect will be consistent with the
current statement, even if we change that statement later.
Copyright © 2005 FederalWayWireless. All rights reserved.
Last Updated, August 11, 2005
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